Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are your fragrances original and authentic?
Yes, PARFUM.AE guarantees 100% authenticity. We source our ingredients and finished products from reputable suppliers to ensure you receive the highest quality luxury scents.
How long does shipping take within the UAE?
We offer fast local delivery. Orders within Dubai usually arrive within 24 hours, while other Emirates typically take 1-2 business days.
What is your return policy for perfumes?
Due to the nature of beauty products, we only accept returns on items that are unopened, sealed in their original packaging, and returned within 7 days of purchase.
Do you offer international shipping?
Currently, we ship across the GCC and select international locations. Shipping costs and delivery times vary depending on the destination country.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders within the UAE.
How can I make my perfume last longer?
To maximize longevity, apply your fragrance to pulse points such as your wrists and neck, and store the bottle in a cool, dry place away from direct sunlight.